DIGITAL PROCTORING IN HIGHER EDUCATION: A SYSTEMATIC LITERATURE REVIEW

To improve the academic integrity of online examination, digital proctoring systems have been implemented in higher education worldwide, particularly during the COVID-19 pandemic. In this paper, we conducted a literature review of the research on digital proctoring in higher education. We found 115 relevant publications in nine databases. We applied topic modeling methods to analyze the corpus which resulted in eight topics. The review shows that the previous studies focus largely on the systems’ development, adoption of the systems, the effects of proctored online exams on students’ performance, and the legal, ethical, security, and privacy issues of digital proctoring. The annual topic trends indicate future research concerns, such as systems’ development, online programs (MOOCs) and proctoring, along with various issues of using digital proctoring. The results of the review provide useful insights as well as implications for future research on digital proctoring, a crucial process for digitalizing higher education

Contemporary Challenges for Media and Democracy from the Young Citizens’ Perspective: A Case Study in Gampaha District, Sri Lanka

Democracy plays a crucial role in building a society where people’s freedom, human rights and social well-being are assured. In that light, media plays a considerable role as a source of information that can facilitate the smooth function of democracy. Due to the factors such as the rise of social media, political mismanagement and poor administration, media and democracy face numerous challenges in many countries. There is a lack of empirical research on the challenges for media and democracy from the citizens’ perspective. This study aims to identify the contemporary challenges for media and democracy in Sri Lanka from the young citizens’ perspective. Accordingly, the research question is formulated as: “What are the contemporary challenges for media and democracy in Sri Lanka from the young citizen’s perspective?”. ‘Normative theories’ are applied to understand the conduct of media. ‘Capability approach theory’ and Hasebrink’s concept of ‘users as citizens’ are used to understand the standard of living that people can achieve. This study conducted online face-to-face semi-structured interviews with sixteen young citizens in the Gampaha district in Sri Lanka. A case study research strategy was used, and the respondents were selected through purposive sampling. Thematic analysis is used to analyse the data and the identified challenges, and the sub-factors are illustrated in a thematic map. Twenty sub-factors that negatively contribute to media and democracy were identified and classified into five main challenges. The challenges for media and democracy identified in this study will be vital for policymakers, practitioners, journalists, and researchers in this area in order to mitigate the challenges whereby a sound democracy can be facilitated. These challenges identified would also be advantageous as a resource in formulating legal policies, introducing reforms and decision-making processes

Contemporary Challenges for Media and Democracy from the Young Citizens’ Perspective: A Case Study in Gampaha District, Sri Lanka

Democracy plays a crucial role in building a society where people’s freedom, human rights and social well-being are assured. In that light, media plays a considerable role as a source of information that can facilitate the smooth function of democracy. Due to the factors such as the rise of social media, political mismanagement and poor administration, media and democracy face numerous challenges in many countries. There is a lack of empirical research on the challenges for media and democracy from the citizens’ perspective. This study aims to identify the contemporary challenges for media and democracy in Sri Lanka from the young citizens’ perspective. Accordingly, the research question is formulated as: “What are the contemporary challenges for media and democracy in Sri Lanka from the young citizen’s perspective?”. ‘Normative theories’ are applied to understand the conduct of media. ‘Capability approach theory’ and Hasebrink’s concept of ‘users as citizens’ are used to understand the standard of living that people can achieve. This study conducted online face-to-face semi-structured interviews with sixteen young citizens in the Gampaha district in Sri Lanka. A case study research strategy was used, and the respondents were selected through purposive sampling. Thematic analysis is used to analyse the data and the identified challenges, and the sub-factors are illustrated in a thematic map. Twenty sub-factors that negatively contribute to media and democracy were identified and classified into five main challenges. The challenges for media and democracy identified in this study will be vital for policymakers, practitioners, journalists, and researchers in this area in order to mitigate the challenges whereby a sound democracy can be facilitated. These challenges identified would also be advantageous as a resource in formulating legal policies, introducing reforms and decision-making processes

Towards Organizational Benefits of Cognitive RPA: Thematic Map and Propositions

Cognitive Robotic Process Automation, the integration of RPA and cognitive artificial intelligence, provides new opportunities for digital transformation of organizations. However, there is a gap in the understanding of the benefits of cognitive RPA and further studies are needed. Therefore, in this paper, we aim to identify the organizational benefits of cognitive RPA. To answer the research question, a qualitative survey was conducted, including 13 respondents from seven leading RPA suppliers. The interview data was thematically analyzed and related to established knowledge of benefits of traditional rule-based RPA. The result consists of a framework including nine main benefit themes and fourteen sub-themes. The framework adds to existing knowledge about RPA benefits and provides a template for practice for evaluating investments in cognitive RPA. In a study plan for future research, we suggest that the framework is validated against a broader population, including using organizations of cognitive RPA